Complaining to CISAS about your ISP

Earlier this year I moved home, unfortunately during the process of installing a new telephone line a problem arose that led to me lodging a formal complaint with my ISP. After a few months this complaint required alternative dispute resolution (ADR) with CISAS. This blog post is going to summarize the process and document some of my experiences with ADR.
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VMware Certified Associate (VCA) Exam

Last week I was browsing the VMware website in an attempt to figure out the certification paths available when I noticed some new certifications had launched, VMware associate. The associate certificate sits at the very start of the certification route, and is available as an on-line exam. No need to head to a testing centre.

VMware offer the associate certification in four flavours:

  • Cloud (VCA-Cloud)
  • Data Center Virtualization (VCA-DCV)
  • End User Computing (VCA-WM)
  • Network Virtualization (VCA-NV)

The most relevant for me is the Datacenter certification. After registering on the VMware website I sat through the three hour training course. The first part of the course is a high level overview, before part two which covers the VMware products available and the business problems they help solve.

VMware Certified Associate Data Center

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Falling from 10ft hurts

I’ve written quite a lot of late about Cisco equipment, Windows servers and Website Optimization. I wanted to take a break and write up a recent rock climbing accident I was unfortunate enough to have.

A group of friends and I were climbing at Worth Matravers, we arrived fairly early (10am) and had a successful morning. I had led two routes and friends proceeded to top rope them. We had all struggled on route two on our last visits so it was a real buzz leading it on my first attempt that day. The third route we attempted was a tricky overhanging route with lots of lose rock. After a few failed attempts each we decided to move onto a fourth route.

The new route had a tricky start, the bolts were more spaced out than most of the other routes. It was probably 10ft to the first bolt and the same again to the second. A friend attempted the route before me and had clipped the first bolt but been unable to climb higher. I was one of the last to attempt it and reached the first bolt. Trying to move on and up to the second bolt I found myself unable to, looking down my shoe had got caught in the quickdraw.
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